Carol Brooks helped answer all my questions. She was very quick to call me back and even though it was the last day (15th) to enroll,and I'm sure she was very busy, she was very patient and listened carefully to all my concerns. Thanks Carol you made a confusing and frustrating process (solo) end very pleasantly!
After moving to Charlotte from Michigan, I contacted Blue Cross of North Carolina for information and quotes for a new plan. I quickly was notified by Carol Brooks with different plans to choose from. I contacted her with my choice and she was amazing with helping me get it approved. It was a pleasure working with her.
★★★★★ 5 (3 reviews)
Agent’s reviews are unedited and posted from Google
Health Plans of NC (est. 2005) is a Blue Cross Blue Shield of North Carolina (BCBSNC) non-exclusive agency. Our agents are based here in North Carolina and exclusively serve the people of North Carolina. Our agents deliver value to their customers by helping them find the best health insurance coverage for their needs, including applying for financial assistance to reduce their costs. Our firm’s guiding principles are based on integrity, honesty, and delivering high-quality service. Our services are at no cost to their clients, and agents are available by phone, 24/7. Walk-ins at our office are by appointment only.