This notice explains how Health Plans of North Carolina may collect, use and share your information. Please read it carefully and contact Health Plans of NC, (704) 436-4120, if you have any questions.
Why did you give me this notice?
We are legally required to give you this notice by applicable law and our agreement with the federal government.
We respect your personal information and want you to fully understand how I/we may use and share your information.
What information will you ask me to give you?
We must collect certain information about you, called Personally Identifiable Information (“PII”) in order to help you complete your application for health insurance. PII is information that can be used to identify you or trace your identity.
These are a few examples of PII. This is not a complete list.
- name, address, date of birth, telephone number
- social security number
- household income, marital status
- race or ethnicity
- credit or debit card numbers
Will you share my information with anyone?
We may only share your information as described in this notice.
We may share your information with certain Federal or State agencies, the health insurance issuer that you select or subcontractors that help me/us to provide services to you.
We must get your permission to share your information for any other purpose that is not described in this notice.
What happens if I don’t share my information with you?
If you do not want to share your information, you may not be able to enroll in a health insurance plan.
Will you keep my information safe?
Yes. We are required to keep your information safe. We have developed privacy and security policies that we must follow to make sure that we protect your PII.
What information do we collect and how is it used?
Information You Voluntarily Provide
Information We Automatically Collect
Is information collected from children?
This Web site is not intended for use by children under 18 years of age. If you are under the age of 18, you should not use this Web site and should not submit any information of any kind to us.
With whom do you share information?
We engage third parties to perform services in connection with the operation of our business. Examples of these services include, but are not limited to, hosting and maintenance of this and other Web sites, payment processing and authorization, fraud protection and credit risk reduction, management of customer accounts, product customization, order processing and fulfillment, domain administration, email services, marketing and promotional activities, legal services, data storage and recovery, maintaining mailing lists, Web site evaluation, data analysis, and data cleansing. We may provide Personal Information to these third parties if such Personal Information is required to perform services on our behalf. We may also share Personal Information with our marketing partners.
We may share non-Personal Information with others from time to time. Examples of such non-Personal Information include the number of users who visited this Web site during a specific time period and the general geographic location of visitors. This information is shared in an aggregate form.
We reserve the right to transfer any information we have about you, including Personal Information, in connection with the sale or transfer of all or a portion of our business or assets to a third party such as Blue Cross Blue Shield of North Carolina.
Can I indicate my preferences for receiving communications?
If you want to opt-out of receiving certain communications from us, please contact us at [email protected]