About Health Plans of North Carolina

Who We Are

We are a Blue Cross Blue Shield of North Carolina non-exclusive agency. Our agents are based here in North Carolina and exclusively serve the people of North Carolina.

We started in 2005 with a new consumer tool to help people understand their choices and navigate through the decision-making process of buying the right health insurance protection.

Agents deliver value to customers by helping them find the best coverage for their location and needs. Find an Agent

Our services are at no cost to our customers. Financial assistance is available for health insurance.

Our Values

Our agency exists on a foundation of ethics that helps to guide us every day. Throughout our history, we have adhered to guiding principles and essential values.

As an agency, we live by five core values:

  • Checkmark in circleHigh Quality Service
  • Checkmark in circleIntegrity with Honesty and Fairness
  • Checkmark in circleAccountability to Our Customers
  • Checkmark in circlePassion. We are Committed to Deliver
  • Checkmark in circleProfessionalism

A Local Agency You Can Trust



Dedicated Agents


Active Enrollments


Google Reviews


Here’s What Our Agents Can Do For You

  • Checkmark in circleAn agent can save you time and quickly highlight key features
  • Checkmark in circleAgents can target your specific health care needs and budget
  • Checkmark in circleAgents review all your options (not just options on the open exchanges)
  • Checkmark in circleAgent’s expertise is free and only one agent will contact you
  • Checkmark in circleAgents are available by video, phone and text to answer your questions

Agent Code of Conduct

These are the guiding principles and expectations of all Blue Cross NC licensed agents.

  • Checkmark in circleWe seek to develop lifetime relationships with our customers and their families.
  • Checkmark in circleWe do not discriminate.
  • Checkmark in circleWe respect our prospects and customers by protecting their personal information.
  • Checkmark in circleWe protect against fraud, waste and abuse.
  • Checkmark in circleWe comply with regulations governing our business.
  • Checkmark in circleWe respect fair and free markets.
  • Checkmark in circleWe expect professionalism.

Ready to get started?

See plans and pricing today.

Contact Us

Health Plans of North Carolina, Headquarters

4350 Congress Street, Suite 300 Charlotte, NC 28209


Hours of Operation

Office hours 8AM-5PM EST Monday-Friday Walk-ins are by appointment only. To schedule an appointment, call or email.

800-797-0327 (toll free) 704-303-8256 [email protected]

Find an agent

Schedule an appointment with a licensed agent.