Privacy Policy of Health Plans of North Carolina, Inc.

Introduction

This Privacy Policy outlines the ways Health Plans of North Carolina Inc. ("we," "us," or "our") collects, uses, and shares your personal information. Please read this policy attentively. If you have any concerns or questions, reach out to us at (704) 436-4120 or email us at [email protected].

Why This Notice?

What Data Might We Request?

We may ask for Personally Identifiable Information (PII) to process your health insurance application. PII refers to data that can directly identify you. Examples of PII include but are not limited to:

SMS Texting

With your explicit consent, we may send you important updates, reminders, or notifications via SMS. You can opt out of this service at any time.

Chat Bot Usage

By using our chat bot, you agree that we may record your chat interactions with us for quality assurance, training, and service improvement purposes.

Will Your Data Be Shared?

Implications of Not Sharing Your Data

Refusal to share your information might hinder your enrollment in a health insurance plan.

How Do We Secure Your Information?

We're committed to safeguarding your information. We've established strict privacy and security guidelines to protect your PII.

Information Collection Practices

Is Data Collected From Minors?

Our platform isn't designed for individuals under 18. Minors shouldn't use our site or submit any personal data.

With Whom Might We Share Your Data?

Communication Preferences

You can opt out of our communications by contacting [email protected].

Policy Updates

As we introduce new services or as regulations evolve, this Privacy Policy might be updated. All changes will be posted here, with an updated effective date. In significant changes, we may also notify you via email. Your continued use of our site after any changes signifies your acceptance of the updated policy.

Thank you for choosing Health Plans of North Carolina Inc. We're dedicated to maintaining the privacy and security of your personal information.