How to Log In or Create an Account on the Blue Cross NC Member Portal

HealthPlans of NC

Written by the licensed agents at Health Plans of NC, an insurance agency authorized by Blue Cross and Blue Shield of North Carolina (Blue Cross NC).

How to Log In or Create an Account on the Blue Cross NC Member Portal

If you’re a Blue Cross NC member, you can access your health plan details, claims, and benefits through the Blue Cross NC member portal. Follow the steps below to log in or create a new account.

Logging In to the Member Portal (Existing Users)

  1. Visit the Member Portal

  2. Enter Your Login Credentials

    • Type in your

      Username

      and

      Password

      in the appropriate fields.

  3. Click "Log In"

    • If your credentials are correct, you will be redirected to your member portal dashboard.

  4. Forgot Your Username or Password?

    • Click

      "Forgot Username or Password?"

      and follow the prompts to reset your credentials.

Creating a New Member Portal Account

If you have never accessed the member portal before, you’ll need to create an account.

  1. Visit the Registration Page

  2. Verify Your Membership

    • Enter your

      Member ID

      (found on your Blue Cross NC insurance card).

    • Provide your

      Date of Birth

      and

      ZIP Code

      .

    • Click

      "Next"

      to continue.

  3. Create Your Login Credentials

    • Choose a

      Username

      and

      Password

      (must meet security requirements).

    • Enter a valid

      Email Address

      and

      Phone Number

      for account verification.

  4. Set Up Security Questions

    • Select and answer

      three security questions

      to help secure your account.

  5. Agree to the Terms & Conditions

    • Read and accept the

      Terms of Use & Privacy Policy

      .

  6. Confirm Your Account

    • A

      verification code

      will be sent to your email or phone.

    • Enter the code to complete your registration.

  7. Log In to the Member Portal


Need Help?

If you experience any issues during login or registration, contact Blue Cross NC Customer Service at 1-888-206-4697 for assistance.

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