How to Log In or Create an Account on Blue Connect – Blue Cross NC
If you’re a Blue Cross NC member, you can access your health plan details, claims, and benefits through Blue Connect, the secure online member portal. Follow the steps below to log in or create a new account.
Logging In to Blue Connect (Existing Users)
Visit the Blue Connect Website
Go to
.
Enter Your Login Credentials
Type in your
Username
and
Password
in the appropriate fields.
Click "Log In"
If your credentials are correct, you will be redirected to your Blue Connect dashboard.
Forgot Your Username or Password?
Click
"Forgot Username or Password?"
and follow the prompts to reset your credentials.
Creating a New Blue Connect Account
If you have never accessed Blue Connect before, you’ll need to create an account.
Visit the Registration Page
Go to
and click
"Register Now"
under the login section.
Verify Your Membership
Enter your
Member ID
(found on your Blue Cross NC insurance card).
Provide your
Date of Birth
and
ZIP Code
.
Click
"Next"
to continue.
Create Your Login Credentials
Choose a
Username
and
Password
(must meet security requirements).
Enter a valid
Email Address
and
Phone Number
for account verification.
Set Up Security Questions
Select and answer
three security questions
to help secure your account.
Agree to the Terms & Conditions
Read and accept the
Terms of Use & Privacy Policy
.
Confirm Your Account
A
verification code
will be sent to your email or phone.
Enter the code to complete your registration.
Log In to Blue Connect
Once your account is created, return to
and log in with your new credentials.
Need Help?
If you experience any issues during login or registration, contact Blue Cross NC Customer Service at 1-888-206-4697 for assistance.