NEW FitOn Health Program
Starting January 1, 2025, Blue Cross NC members can join FitOn Health for access to over 13,000 gyms and studios.
Starting January 1, 2025, Blue Cross NC members can join FitOn Health for access to over 13,000 gyms and studios.
Blue Cross members now have access to FitOn Health, a flexible program offering gym memberships, fitness classes, and home workout resources. Here's a comprehensive guide to using your FitOn Health benefits.
Access: Manage your account via the mobile app, online platform, or by phone.
Allowance: Receive a $112 allowance for gym memberships and fitness classes.
No: Members can use a digital card for one out-of-network gym at a time (details available online).
In-Network Gyms: Enjoy unlimited memberships within your allowance.
Log into your BlueConnect Member Portal.
Go to the “Coverage” section.
Click the Visit FitOn Health
Set up your FitOn Health credentials and profile.
Verify your email by entering the verification code.
Silver & Fit Members: Existing memberships will automatically transfer if the gym is in the FitOn network.
FitOn Health provides a digital debit card for members to use at out-of-network gyms that accept credit or debit cards.
Steps to Activate and Use the Digital Card:
Log into your FitOn account and click the “In-Person” tab.
Scroll to the bottom of the list and select “Don’t see your favorite facility? Tap here to see all locations.”
Search for your preferred gym and select the location.
Click on “Purchase Membership” and enter the membership cost.
Follow the steps to activate your digital card.
Use the provided digital payment card for the selected gym location.
Note: Membership fees are billed to the digital card until canceled or eligibility ends.
Visit FitOn Health Equipment Page.
Click “Order Now”.
Depending on your login status:
If logged in, you’ll be directed to the order form.
If not logged in, you’ll be prompted to sign in first.
Email: [email protected]
Phone: 1-855-462-8602
Enjoy the flexibility and support of FitOn Health to stay active and healthy, whether you prefer gym workouts or at-home fitness options!
Medicare Advantage members registering for FitOn through Blue Connect may encounter an error message indicating that their birthday is incorrect. This issue arises when members fail to complete the entire registration process. To address this problem, a detailed job aid is available to guide members through each step of the registration process. The error occurs only when members attempt to register for FitOn directly through Blue Connect. If members register at FitOn.com, they bypass this issue entirely. One critical step is ensuring that, after entering their email and password, members proceed to Step 3, where they input personal information, including their birthday. Skipping this step results in the error. Members are encouraged to carefully follow the job aid to avoid these issues and successfully register for FitOn. For further assistance, support is readily available.
Blue Cross and Blue Shield of North Carolina is launching the FitOn Health program, a comprehensive fitness and wellness platform designed to enhance members' well-being. The program provides access to over 13,000 gyms and studios, including popular facilities like Life Time, O2 Fitness, and YMCA locations. Members enjoy exceptional flexibility, as the program allows them to select fitness options that suit their needs, even if their preferred gym isn’t part of the FitOn network.
FitOn Health also features a robust digital platform, offering live and on-demand classes led by expert instructors, personalized activity tracking, and tailored nutrition programs. Additionally, members receive $112 per month to use toward gym memberships, fitness classes, or premium fitness equipment such as yoga mats and dumbbells. The platform supports wearable integration, enabling members to track their fitness progress seamlessly.
To activate a FitOn Health account, members can log in to BlueConnectNC.com, click on the FitOn graphic, and follow the on-screen instructions. This initiative empowers North Carolina members to prioritize their fitness journey, providing resources for both in-person workouts and at-home digital sessions. For more information or assistance, members are encouraged to reach out.