Top 10 Features of Blue Connect for Blue Cross NC Members

HealthPlans of NC

Blue Connect is Blue Cross NC’s online member portal that provides easy access to important health plan information. Here are the top 10 features members use:

1. View & Manage Your Claims

  • Track the status of recent medical, dental, and vision claims.

  • See what your plan covers and how much you owe after insurance.

2. Access Digital ID Cards

  • View, download, and print your insurance ID card.

  • Show your digital ID at doctor visits or pharmacies.

3. Find & Compare In-Network Providers

  • Search for doctors, specialists, hospitals, and urgent care centers.

  • Filter by location, specialty, and plan network.

4. Check Deductibles & Out-of-Pocket Costs

  • View how much you’ve paid toward your deductible and out-of-pocket maximum.

  • See what’s covered before scheduling a visit.

5. Make Premium Payments & Manage Billing

  • Pay your monthly premium online.

  • Set up autopay, view past payments, and update billing details.

6. Access 1095-A Tax Forms

  • Download your annual

    1095-A

    form for tax filing if enrolled through the Marketplace.

7. View Prescription Drug Coverage

  • Find out if your medications are covered.

  • Locate in-network pharmacies and check costs.

8. Telehealth & Virtual Care Access

  • Use virtual visits through

    Teladoc Health

    or other telehealth options included in your plan.

9. Track Wellness & Preventive Benefits

  • See when you’re due for preventive screenings, vaccines, and annual exams.

  • Access health and wellness resources for better lifestyle management.

10. Message Customer Support

  • Send secure messages to Blue Cross NC customer service.

  • Get answers about claims, coverage, and benefits without calling.

How to Access Blue Connect

  • Visit:

    Blue Connect

  • Log in with your username & password

    or

    create an account

    if you're a new user.

Let me know if you need help with any specific features!

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