Healthcare News & Stories

North Carolina seniors are at risk. Here’s how we’re helping support them.
Adjusting to our new routines during COVID-19 looks different for everyone. For some, it’s fewer trips to the mall or more meals at home. But for at-risk individuals, it can mean complete isolation.
As we now know, COVID-19 causes the most severe health issues for adults over 60, with particularly fatal results for those 80 years and older. This is forcing many senior citizens in our communities to stay indoors. While it helps limit coronavirus exposure, it also limits interactions with friends and family.

Health insurance can be complicated. We’re here to help make it easier. If you’re choosing a plan during this year’s open enrollment period, we can help walk you through the process.
Open enrollment begins on November 1, 2020 and runs through December 15, 2020. With only a month and a half to select a plan that works for you, it’s best to get started early.
As you research plans, here are three questions to ask:

The year was 1953 and Dwight D. Eisenhower was inaugurated as the 34th President of the US.
The world was introduced to “007” as the first James Bond novel was published, and Walt Disney’s animated film Peter Pan premiered in theatres.
In 1953, the coronation of Queen Elizabeth II occurred in Westminster Abbey, London, England. That same year, “TV Guide” published its 1st issue, featuring actors Desi Arnaz and Lucille Ball’s newborn son, Desi Arnaz Jr.

DURHAM, N.C. – Blue Cross and Blue Shield of North Carolina (Blue Cross NC) announced it is teaming up with Carrot Inc. and Virta Health to help address two of the largest ongoing health issues facing Americans today – smoking and type 2 diabetes. These programs will be available at no additional cost to eligible members beginning November 2020. They support Blue Cross NC’s commitment to make health care better, simpler, and more affordable by providing members easy access to care through digital technology.
“We resolve to make whole person care a priority, and that means we have to think beyond treating conditions, and work to prevent and reverse them,” said Von Nguyen, vice president of clinical operations and innovations at Blue Cross NC. “We are excited to team up with Carrot and Virta and bring their innovative, life-changing programs directly to the homes of our members and address some of North Carolina’s most pressing health issues.”
Virta and Carrot’s programs will be available to individual under-65 members and fully insured group members beginning November 2020.

DURHAM, NC – Blue Cross and Blue Shield of North Carolina (Blue Cross NC) announced that it will again offer $0 premiums for Medicare beneficiaries in its Blue Medicare Advantage service area along with drug coverage and enhanced benefits for its 2021 Medicare Advantage (MA) plans.
For 2021, Blue Cross NC’s MA plans will continue offering low primary care copays, no-cost gym memberships and coverage for hearing exams and hearing aids. Those with prescription drug coverage on their plan will also see the elimination of the deductible on tier 3 drugs and an enhanced formulary.
Also, for 2021, Healthy Blue + Medicare will be available to those who qualify for Medicare and Medicaid benefits in the following 18 counties: Alamance, Buncombe, Cabarrus, Cumberland, Davidson, Davie, Durham, Forsyth, Gaston, Guilford, Harnett, Mecklenburg, Orange, Rowan, Stokes, Surry, Wake and Yadkin.

It’s no secret that Latino populations are disproportionately affected by COVID-19. The CDC reports that Latino people are 2.8 times more likely to get COVID-19 than white, non-Hispanic populations. They’re also 4.6 times more likely to be hospitalized because of the virus. So it’s especially important that we support these communities throughout the state.
One of our partners, the American Heart Association, is working to make a difference. In 2019, Blue Cross NC began a three-year investment of $750,000 in the association’s programs, including Promotores de Salud. The program trains community ambassadors in the fight against cardiovascular disease, a condition that may increase risk of severe COVID-19 symptoms.
The initial plan was to train about 60 Spanish-speaking ambassadors. Those ambassadors would help educate Latino communities in Charlotte and the Triangle about the dangers of cardiovascular disease. At the same time, the association hoped to increase education about prevention and management of COVID-19.

5 STEPS TO TAKE IF YOU HAVE COVID-19 SYMPTOMS
During a time with so many unknowns, knowing what to do if you think you have COVID-19 can be challenging. If you’re experiencing symptoms – such as trouble breathing, cough, fever or chills, sore throat, headache, body aches, nausea, vomiting, loss of taste or diarrhea – you should take the following steps.
1. Call your doctor.

Getting ready for an interview when things were “normal” was stressful enough. What do I wear? Where will I park? What questions will they ask? Adding a global pandemic and video interview to the mix adds a whole other layer of anxiety to an already nerve-wracking situation. How’s my lighting? Is my background OK? Will my dog bark?
We get it, and we’re right there with you. Ninety-eight percent of our workforce is working remotely and will be for at least the rest of 2020. So, chances are your interviewer is probably hoping their child doesn’t pop in the frame during your interview, too.
Putting your best foot forward virtually doesn’t have to be as stress-inducing when you’re prepared for the big day. To help ease your nerves, get ready for your video interview with these five tips:

FIND OUT HOW TO CARE FOR A LOVED ONE WITH COVID-19 WHILE KEEPING YOURSELF SAFE.
There’s no doubt everyone has developed new skills or taken on new responsibilities since the pandemic began. Some parents have become teachers. Some people have mastered online grocery shopping. Many have done both while also taking on the role as a caregiver for a loved one who has been sick with COVID-19.In fact, according to a recent Health of America report, 55% of current caregivers would not have identified as caregivers before COVID-19. And 61% of Americans are worried about having to take care of a friend, neighbor or family member with COVID-19.[1]We understand. Caring for someone who has COVID-19 comes with many challenges. How do you stay healthy while providing care for someone with a highly contagious virus? Here are some tips to keep in mind.
Tips to Care for Your Loved One

There are many different types of Medicare Enrollment Periods.  One is your Initial Enrollment Period (IEP).  If you are already receiving Social Security benefits, you will be automatically enrolled in Medicare Part A (Hospital Insurance) and Medicare Part B (Medical Insurance.)  The same is true for people who receive benefits from the Railroad Retirement Board and people who have received disability benefits for 24 months.  If you are not getting these benefits, you must actively sign up for Medicare through medicare.gov or by visiting your local social security office.  You do not have to start your regular monthly social security benefits in order to get your entitled Medicare benefits.
Initial Enrollment Period
Your initial enrollment period is a 7-month period that:

Charlotte, NC – The Carolina Panthers and Blue Cross and Blue Shield of North Carolina (Blue Cross NC) are teaming up to deliver meals to underserved areas of Charlotte through the Panthers Neighborhood Kitchen program.
The program will consist of six different meal distributions in some of Charlotte’s highest-need neighborhoods. Each event will distribute 300 individual prepared meals, all of which are chef specialties from three locally-owned, African American catering companies/chefs – Curbeam Cuisines (Chef Jeremy), Jimmy Pearls and Maiya Cooks (Chef Maiya).Meals will be served from a Panthers branded service trailer and will include a Panthers Legend alumni player, who will be available for interviews, and team mascot Sir Purr to provide an additional uplift for meal recipients.
The Panthers are collaborating with community partners The Boys & Girls Club of Greater Charlotte and Charlotte Black Owned for the program.

Get the facts on face coverings and social distancing.
Health experts agree that one of the best ways to curb the spread of COVID-19 is to wear a cloth face covering. The Centers for Disease Control and Prevention (CDC) recommends wearing fabric face coverings in public and around people who don’t live in your household. This is particularly important when it’s difficult to keep six feet of distance between yourself and others.
As more health agencies and local governments ask people to wear face coverings, some myths have gained traction. To help you sort through fact and fiction, we’ve debunked some of the most common myths.

N’Gai Dickerson has cooked in country clubs, fancy restaurants and swanky hotels. But nothing gives him quite as much pride as hopping in his Mobile Kitchen to cook for his community.
Before the pandemic hit, N’Gai would drive across the North Carolina Triad to teach healthy eating and cooking classes in underserved communities. Working for the American Heart Association, N’Gai’s efforts helped address food insecurity in the region. But when the coronavirus reached North Carolina, he knew he had to change course.
With all his classes cancelled, N’Gai is now preparing 3,000 meals a week for people in need.

Yeah, it’s a bummer that you haven’t been able to take your annual summer vacation. Curse you, COVID-19! But you know what? Summer isn’t over. And if you choose to go on an adventure vacation, you can pick a low-risk option.
We offer up two options below. Both are three-day affairs, Friday through Sunday. Both involve establishing a base camp and exploring from there. Both involve campgrounds that embraced social distancing long before social distancing was a thing.
Itineraries reflect lodging and activity options deemed to be among the most virus-resistant.

For North Carolina, August marks five months of living in a world upended by COVID-19. By July, more than 100,00 North Carolinians had tested positive for COVID-19. And, like the nationwide trend [1], North Carolina’s communities of color are more affected by the virus.
In North Carolina, 9.6% of the population is Hispanic or Latino.[2] But by mid-June, the Hispanic and Latino community represented more than 44% of North Carolina’s COVID-19 cases. [3]
Prior to the pandemic, Latino communities faced greater health disparities. These disparities are caused by social and economic discrimination. Now, some challenges are proving even greater under the stress of a virus.

The Charlotte Hornets and Blue Cross and Blue Shield of North Carolina (Blue Cross NC) announced they are teaming up to support Project BOLT, a nonprofit whose mission is to enhance the quality of life for marginalized citizens of the Charlotte community. The Hornets and Blue Cross NC are committing to a weekly donation of 300 meals for children in Charlotte over the next six weeks, along with a $10,000 donation to Project BOLT.
The meals, which will come from Uptown Yolk, will be donated on each of the next six Tuesdays, beginning tomorrow.  Hornets Legends Muggsy Bogues and Dell Curry will be on hand to tip off the program at the Little Rock Apartments.  Additional information can be found below.
“We are pleased to team with Blue Cross Blue Shield of North Carolina to support Project BOLT, a local nonprofit doing important work in our community,” said Hornets President & Vice Chairman Fred Whitfield.  “Too many of our neighbors are struggling with food insecurity right now, especially some of our children who will not receive the assistance they normally would in school.  We hope these meals and the additional support from our two organizations will help Project BOLT provide relief to some of those in our community who need it.”

A child at my son’s school tragically died this spring. He slipped while out fishing at a lake and drowned. He was only nine. I didn’t know this child personally, but I mourned his loss along with the rest of the school community. He had a big, beautiful smile, and those who knew him said he had an even bigger personality. My heart broke for his mother.
No parent, family or community should have to endure the loss of a child from drowning. Unfortunately, drowning is the leading cause of injury death for children aged 1 to 14, according to the CDC. Three children in our country die every day as a result of drowning.
Those kinds of stats make me want to keep my kids land-locked. But, like many children, they love water and are drawn to it. Our community pool is closed this summer, so we bought a small (and some might say “tacky”) above-ground pool. My son already knew how to swim, but my daughter has gone from wearing floaties to being a little mermaid in just weeks.

Getting married, moving to a new home, and adopting children are exciting events in your life. When these changes happen the last thing, you may think about is letting your health insurer know.  It’s important to let us know of these exciting events or other unexpected changes so we can make sure you have the right coverage and we’re able to send important communications to you.
Examples of changes you should report
A Change in Name:

“It’s a hundred degrees in the shade.”
It’s an old adage offered not literally, necessarily, but simply to convey that its one hot day. Lately, it’s been less adage than reality.
When the temperature stays this hot for this long, it’s hard to think about getting out for a hike. Unless you know where to go.

How would you feel if you were expected to buy a car, a television or even a meal, without knowing first how much it will cost you? Confused? Helpless? Frustrated?
Unfortunately, that’s exactly how many of us feel when we’re faced with planning a medical test or procedure. We have no idea how much an MRI or a series of blood tests will cost – much less a medical procedure or surgery. This makes a stressful situation even harder to navigate. And if the stress wasn’t enough, lack of health care pricing transparency costs our country more than $100 billion every year. As they say in Washington: that’s real money.
Why is this happening? Because health care is the last frontier of pricing secrecy.

FROM INITIAL SYMPTOMS TO RECOVERY, FIND OUT HOW COVID-19 SYMPTOMS PROGRESS.
You’ve been careful. You’ve stayed socially distant. You’ve worn a mask. You’ve washed your hands often. But others weren’t as careful. And when you went to grab takeout last week, you bumped shoulders with someone who had COVID-19. Little did you know, they had just coughed, and you are now infected.
You may not start feeling symptoms immediately, but when you do, what can you expect?

Evidence continues to emerge showing a stark contrast in the impact of COVID-19 on community health. The novel coronavirus is striking minority groups, particularly African Americans, at disproportionally higher rates.
A number of factors are likely behind this disturbing trend including poorer access to healthcare, higher rates of chronic illness, limited testing, distrust of the healthcare system and underlying bias.
We recently spoke with Bridget Hurd, senior director of diversity and inclusion at Blue Cross Blue Shield of Michigan and a member of the Michigan Coronavirus Task Force on Racial Disparities, a high-level panel appointed by Gov. Gretchen Whitmer to better understand the key drivers of these disparities and determine what can be done to improve outcomes.

f you’re turning 65, you’ve been inundated with correspondence from insurance companies offering supplements and prescription drug plans.  Here is why.  Original Medicare only covers about 80% of many healthcare services.
Original Medicare includes Part A and Part B.
Part A is hospital insurance that helps cover inpatient hospital care, skilled nursing facility care, hospice and home health care.  If you or your spouse has paid 40 quarters into the Social Security Program, then Part A has no monthly premium.

People without reliable transportation may have trouble accessing health care services. But missing important health visits like physicals, eye exams and dental check-ups can have long-lasting effects.
To help bridge these care gaps, Durham Technical Community College (Durham Tech) is taking huge strides. In June, they launched a mobile health lab where students and supervising doctors offer visual and dental health screenings. The lab serves mostly elementary-aged children in undeserved local neighborhoods.
The mobile health unit will provide services in Durham and Orange counties. It will reach students in communities that have over 50% of students on a free or reduced lunch plan.